FAQ

1. How long does shipping take?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). You'll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. What types of shower heads do you offer?



Type Best For Features
Handheld Shower Heads Flexibility, bathing children/pets Adjustable hose, multiple spray settings
Rainfall Shower Heads Luxury, relaxing showers Large face, even water coverage
High-Pressure Shower Heads Low water pressure homes Boosts water pressure
Water-Saving Shower Heads Eco-conscious Flow restrictor, WaterSense certified

5. What types of bathroom non-slip mats do you offer?



Type Material Best For Care
Rubber Bath Mats PVC, natural rubber Inside shower/tub Suction cups, machine washable
Memory Foam Mats Memory foam, microfiber Outside shower Soft, absorbent, non-slip backing
Bamboo Mats Bamboo Outside shower Natural, water-resistant
Stone Mats Diatomaceous earth Quick-drying Absorbent, mildew-resistant

6. What types of towels do you offer?



Type Material Best For Care
Bath Towels 100% cotton (Egyptian, Turkish) After shower High absorbency, soft
Hand Towels Cotton, microfiber Drying hands Quick-drying
Face Towels Soft cotton Face washing Gentle on skin
Bath Sheets Cotton Extra coverage Larger size

7. How do I install a shower head?

  1. Remove old shower head with adjustable wrench.

  2. Clean threads and apply plumber's tape (included).

  3. Hand-tighten new shower head, then tighten 1/4 turn with wrench.

  4. Run water to check for leaks.
    Professional installation recommended if uncertain.

8. How do I care for my shower head?

  • Clean spray nozzles regularly with vinegar solution to remove mineral buildup.

  • Wipe with soft cloth; avoid abrasive cleaners.

  • For handheld models, ensure hose is not kinked.

9. How do I care for my non-slip mat?

  • Rubber mats: Machine wash gentle, air dry. Rinse after each use; hang to dry.

  • Memory foam: Machine wash gentle; air dry. Do not use bleach or fabric softener.

  • Bamboo: Wipe with damp cloth; air dry. Avoid standing water.

  • Stone: Rinse; air dry. Sand occasionally to refresh surface.

10. How do I care for my towels?

  • Wash before first use to improve absorbency.

  • Machine wash warm with like colors; mild detergent.

  • Avoid fabric softener (coats fibers, reduces absorbency).

  • Tumble dry low; remove promptly.

11. What safety standards do your products meet?

  • Shower Heads: Comply with NSF/ANSI 61 (lead-free) and WaterSense efficiency standards where applicable.

  • Non-Slip Mats: Slip-resistant tested; meet ASTM F2049 standards.

  • Towels: 16 CFR Part 1610 flammability.

12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.